Book An Appointment

 

How to book or cancel an appointment:

The easiest way to book or cancel an appointment is to register for on-line access or via the NHS app. 

If you do not wish to register for on-line access, you can still contact the Practice on 01514767962 where a member of our highly trained reception team will triage your call and signpost you to the most appropriate health care professional.

The majority of our appointments are available as 'book on the day'. Patients can call the surgery from 8.00am to receive a call back from a clinician. These appointments also become available online at 8.00am. If the clinician feels they need to see you, they will offer you an appointment for the same day. We also have limited pre-bookable appointments for patients who are working or of school age or simply unable to contact the surgery at 8.00am, these appointments are available to book online via the NHS app or online patient access. 

Things to remember when booking an appointment:

  • You must be available to attend for a face to face appointment on the day you book in for a telephone triage.  
  • We DO NOT offer on-line access for appointments with our Practice Nurse or Health Care Assistant.  This is because most reviews require longer than a ten minute appointment.  To book an appointment you will need to telephone the Practice.
  • You can book an appointment with the health care professional of your choice, but from time to time this may not be achievable and an alternative health care professional will be offered. 
  • Arrive for your appointment on-time.

Things to remember if you need to cancel your appointment:

  • Cancel your appointment as soon as you can (at least 1 hour before the appointment time)
  • Don't just not turn up